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Shipping & Returns

First Class Postage UK - 2.50
Royal mail state most packages will be between 1-3 days to arrive.
No tracking number provided, but also no signature is required to accept the package.
In the unlikely event of an order going missing, reships may at our discretion if this method of postage is used.

First Class Airmail - 4.50
Delivery time is usually between 5-10 days (Maybe longer on busy time)
No tracking number provided, but also no signature is required to accept the package.
In the unlikely event of an order going missing, reships may be issued at our discretion.


**Any reships at our strictly at our discretion (We may offer no reship or partial-full reship depending on circumstances)


Our orders are currently processed and distributed from UK* Shipping methods provided and preferred are First class priority mail for domestic and international packages. This generally mean your package will be sent a lot faster! and will not be inspected as much by customs which could delay your package.

Please allow upto 14 days before contacting us about a missing parcel.

All mail is sent as discretely as possible to reduce delay and interruption to delivery. Returns are usually not available due to type of products, please do make us aware if there is a problem with an order as there are exceptions. We are willing to try to make it right! Please note our processing time is normally 24-48 hours. If you have questions regarding Delivery, please use the Contact Form, or send an e-mail to orders@kiachem.co.uk .

Thanks
KiaChem
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